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SNAB app on an iPhone
  • Mobile Application

Redefining Service Networking with a User-Centric Approach

The SNAB project began with an in-depth exploration of the service networking landscape, during which we identified key challenges and opportunities through collaborative workshops and discovery sessions. Our team worked closely with stakeholders to define the app’s goals, structure, and core functionalities, ultimately creating a compelling pitch and a functional prototype.

Industry
Services
Timeframe
2024 - 2025
Scope of work
Product StrategyBrand DesignUX ResearchUI DesignDiscovery Phase
Tech stack
Figma
Faint SNAB logo on a white background
  • SNAB app beauty salon detail screen
  • SNAB app checkout and date selection
  • SNAB app sign-in screen
  • SNAB app search results
  • SNAB app map of service providers

The Challenge

The service networking market is highly fragmented, often resulting in inefficiencies for both providers and consumers. SNAB aimed to streamline the connection between these groups by designing an intuitive digital platform. The challenge was to deeply understand user needs, develop an optimized workflow, and create a prototype that clearly showcased the app’s potential impact.

SNAB app onboarding steps

The Vision

The objective was to build an app that simplifies service networking, enabling users to easily find and connect with trusted professionals. The platform needed to offer seamless navigation, user-friendly interactions, and clear service categorisation, all while maintaining a modern and attractive design.

Row of SNAB app screens

Our Approach

We adopted an iterative design process that began with research-driven workshops aimed at identifying user pain points and business objectives. Building on these insights, we developed wireframes, user flows, and interactive prototypes to effectively communicate the app’s functionality and user experience. The design phase prioritised clarity, accessibility, and intuitive interactions to ensure ease of use.

SEE YOUR PRODUCT IN ACTION

SNAB is now positioned to transform service networking, having completed a comprehensive discovery phase that included design, a high-fidelity prototype, and a compelling pitch. Although actual development has not yet commenced, the work so far has provided a clear roadmap and tangible representation of SNAB’s potential to bridge the gap between service providers and consumers, setting the stage for future development.

Two iPhones showing SNAB app screens

The Impact

Through an iterative design process, we delivered a polished pitch along with a high-fidelity prototype that effectively communicated SNAB’s vision. This achievement laid the groundwork for the next phase of development, providing stakeholders with a clear roadmap and a tangible representation of their product.

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